Resources
Our company follows a specialized production approach and has introduced over 20 advanced production machines, including laser cutters, CNC press brakes, and high-precision polishing machines.
We provide end-to-end customization services, including adjustments to dimensions, shapes, colors, and processes (such as polishing, bending, and engraving). Based on clients’ design drawings and application requirements, we tailor stainless steel and art glass products to meet their specific needs, adapting to the decorative and functional demands of various spaces.
Yes, we can provide samples. Standard samples are provided free of charge, with shipping costs borne by the customer; custom samples incur a small fee based on the complexity of the process, which can be offset against subsequent large orders.
Lead times are determined by the complexity of the custom product, the difficulty of the process, and the order quantity: for standard custom products, the lead time is 15–20 business days; for orders involving complex processes or large-scale projects, the lead time is 20–30 business days.
We have established a rigorous quality control system. From raw material selection and production processes (cutting, bending, polishing, etc.) to final product inspection, every step is strictly monitored by professionals to ensure product precision, texture, and durability, and to prevent substandard products from leaving the factory.
We promise that if a product has a quality issue due to our manufacturing process, customers may contact us within 7 business days of receiving the goods. We will promptly verify the situation and, depending on the severity of the issue, provide options for returns, replacements, restocking, or appropriate compensation to fully protect our customers’ legitimate rights and interests.